fu777 Privacy Policy — How We Handle Your Data

1 Who We Are

fu777 (accessible at fu777.ws, the "Platform") is an online casino and sports betting platform operated for the Bangladesh market. fu777 acts as the data controller in respect of all personal data collected through the Platform. This Privacy Policy applies to all persons who access, browse, register on, or interact with the Platform, regardless of whether they hold a registered account. By using the Platform, you acknowledge that you have read and understood this Privacy Policy.

2 Scope of This Policy

This Privacy Policy covers all personal data collected by fu777 through the Platform, including data submitted during registration, data generated during gameplay and betting activity, data provided when contacting fu777 support, and data collected automatically through cookies and device-level analytics. This policy does not apply to third-party websites or services that may be linked from the Platform. fu777 is not responsible for the privacy practices of any third party.

3 Data You Provide Directly

When you register an account, contact support, or complete a transaction on fu777, you directly provide us with personal data. This includes but is not limited to:

• Full legal name and date of birth as provided during registration or KYC verification.
• Mobile phone number registered in Bangladesh, used for account authentication and communication.
• National Identity Card (NID) number or passport number, provided for KYC age and identity verification purposes.
• Any correspondence, messages, or attachments submitted to fu777 customer support via live chat or email.

4 Transaction and Financial Data

When you deposit or withdraw funds on fu777, we record transaction-related data to process the payment, comply with anti-money laundering obligations, and maintain account records. This includes:

• The mobile number associated with your bKash, Nagad, Rocket, or Upay account used to make deposits or receive withdrawals (not your PIN or password — fu777 never stores payment credentials).
• Transaction amounts, dates, timestamps, and reference numbers for all deposits and withdrawals processed through your account.
• Bank account details (account name, account number, bank name) provided when using bank transfer as a payment method.

5 Technical and Usage Data

When you access the fu777 Platform, certain technical data is collected automatically by our servers and analytics tools. This technical data is used primarily for security, fraud detection, and Platform performance optimisation. It includes:

• IP address, approximate geolocation (country and city level only), and internet service provider name, used to detect access from prohibited jurisdictions and identify suspicious account activity.
• Device type, operating system version, browser type and version, and screen resolution, used to optimise the mobile experience and diagnose technical issues.
• Gameplay activity logs including games played, bet amounts, session durations, and win/loss records, used for account management, responsible gaming monitoring, and fraud detection.

6 Legal Basis for Processing

fu777 processes your personal data on the following legal bases: (a) Contract performance — processing necessary to provide the Platform services you have agreed to use, including account management, gameplay, and payment processing; (b) Legal obligation — processing required to comply with anti-money laundering laws, age verification obligations, and record-keeping requirements; (c) Legitimate interests — processing for fraud detection, security, and Platform improvement where these interests are not overridden by your data protection rights; and (d) Consent — where you have given specific consent to receive marketing communications, which you may withdraw at any time by contacting [email protected].

7 Third Parties Who May Receive Your Data

fu777 does not sell, rent, or trade your personal data to any third party for marketing purposes. We share data only in the following limited circumstances, and only to the extent necessary for the specified purpose:

• Payment processors and mobile financial service providers (bKash, Nagad, Rocket, Upay) — solely to facilitate the processing of deposits and withdrawals requested by you.
• Game content providers (such as Pragmatic Play, Evolution Gaming, and other studios whose games appear on the Platform) — solely to deliver game functionality; these providers do not receive your financial transaction data.
• Identity verification and KYC service providers — solely to fulfil our legal obligation to verify the age and identity of account holders.
• Law enforcement agencies, regulatory bodies, or courts, where fu777 is legally required or compelled to disclose data by applicable law or court order.

8 bKash, Nagad, and Mobile Payment Data

When you use bKash, Nagad, Rocket, or Upay to deposit funds into your fu777 account or to receive a withdrawal, the transaction is initiated through the respective mobile financial service provider's own systems. fu777 records the mobile number associated with the transaction, the transaction reference number, the amount, and the timestamp. fu777 does not at any point receive, store, or have access to your bKash PIN, Nagad PIN, or any password or authentication credential belonging to your mobile financial service accounts. The security of your mobile wallet credentials is entirely your responsibility and is governed by the terms and privacy policies of the respective service providers.

9 Anti-Money Laundering and Financial Monitoring

fu777 is obligated to monitor financial transactions for indicators of money laundering, terrorist financing, and other financial crimes. Where transactions trigger internal review thresholds or where account activity displays patterns consistent with financial crime indicators, fu777 may be required to retain extended records of those transactions and account activity, and to report them to relevant authorities, without notice to you. This obligation takes precedence over our standard data retention and deletion commitments.

10 Types of Cookies We Use

fu777 uses cookies and similar local storage technologies on the Platform. The following categories of cookies are in use:

• Strictly necessary cookies: These are essential for the Platform to function and cannot be disabled. They include session authentication tokens, CSRF protection tokens, and load-balancing cookies that ensure your requests reach the correct server.
• Analytics cookies: These collect anonymous, aggregated data about how players navigate the Platform — which pages are visited, how long sessions last, and which features are used most frequently. This data helps fu777 improve the Platform experience. No personally identifiable data is sent to analytics systems.
• Preference cookies: These remember your Platform settings such as your chosen language version (English or Bengali) and any display preferences you have configured, so you do not need to re-enter them on each visit.

11 Managing Your Cookie Preferences

You may manage or disable non-essential cookies through your mobile browser settings. Most modern browsers allow you to block or delete cookies via the browser's privacy or settings menu. Please note that disabling strictly necessary cookies will prevent you from logging in to your fu777 account and using core Platform features. Disabling analytics or preference cookies will not affect your ability to play or transact on the Platform, but may result in a degraded browsing experience.

12 Rights Available to You

As a registered player or visitor to the fu777 Platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and your registered mobile number:

• Right of access: You may request a copy of all personal data fu777 holds about you, including the categories of data, the purposes for which it is processed, and any third parties to whom it has been disclosed.
• Right of rectification: If any personal data fu777 holds about you is inaccurate or incomplete, you may request that it be corrected or completed without undue delay.
• Right of erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to fu777's overriding legal obligations to retain certain records (for example, anti-money laundering record-keeping requirements).
• Right to restrict processing: You may request that fu777 restrict the processing of your personal data in certain circumstances, for example while the accuracy of the data is being contested or while a complaint is being investigated.
• Right to withdraw consent: Where fu777 processes your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

13 Response Timeframe

fu777 will acknowledge all data rights requests within 5 business days of receipt and will endeavour to respond in full within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days and will notify you of the extension and the reason for it. fu777 does not charge a fee for responding to data rights requests except in cases of manifestly unfounded or excessive requests, in which case a reasonable administrative fee may apply.

14 Retention Periods

fu777 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Account data (including registration details, KYC documents, and transaction records) is retained for a minimum of 5 years following account closure, in compliance with anti-money laundering record-keeping obligations. Gameplay activity logs are retained for a minimum of 3 years. Customer support communications are retained for 2 years from the date of the last communication. Data held solely for analytics purposes is anonymised or deleted within 12 months of collection.

15 Security Measures

fu777 implements industry-standard technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit between your device and fu777 servers; encrypted storage of sensitive personal data at rest; access controls that restrict internal access to personal data on a need-to-know basis; regular security assessments and vulnerability testing; and documented incident response procedures. Despite these measures, no online platform can guarantee absolute security. If you suspect that your fu777 account has been compromised, contact support immediately at [email protected].

16 Changes to This Privacy Policy

fu777 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. Material changes will be communicated to registered players by notification via the Platform or by the mobile number on file, at least 7 days before the changes take effect. The "Last Updated" date at the top of this policy will always reflect the date of the most recent revision. Your continued use of the Platform after the effective date of any change constitutes your acceptance of the updated Privacy Policy.

17 How to Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to fu777's handling of your personal data, you may contact the fu777 privacy team by email at [email protected]. Please include your registered mobile number in any data-related enquiry so that we can verify your identity and respond to your request accurately. fu777 aims to respond to all privacy-related enquiries within 5 business days.